Pala Mesa Resort Careers
  • 09-Feb-2018 to 10-Apr-2018 (PST)
  • Front Desk
  • Fallbrook, CA, USA
  • Full Time

Position Summary

To prepare, balance, and audit all daily postings and transmittals of property revenues. To ensure that all guest service standards are maintained at the front desk.  To assist with guest needs during the night audit shift.

 

  • Ensures accurate and timely recording and reporting of all property receipts.
  • Maintains guest service standards at the front desk at all times (for example, answering calls, checking in/out guests, and other guest service tasks and duties as assigned by Director of Rooms).
  • Follows cash handling procedures as outlined by the accounting department. Collects payment at check out and provides change for guests as needed.
  • Performs all end of day front desk and night audit functions, including reviewing cashier audits for accuracy, balancing credit card postings to computer system, maintaining computer database integrity daily, and auditing of master bills.
  • Completes express check out in a timely manner and issues to security for delivery.
  • Completes the daily sales and forecast report, etc., and issues to all departments.
  • Prepares all computer systems for the following day. Ensures accurate and timely backup files / tapes are maintained on a daily basis.
  • Prepares, balances, posts, and distributes all necessary reports on a daily basis.
  • Completes property walk through, ensuring buildings are secure and safety systems in working order.
  • Contacts management in emergency situations.
  • Performs additional night audit tasks as assigned by Director of Rooms.
  • Full Time position scheduled to work any of the following days of the week (including holidays): Sun., Mon, Tues., Wed., Thurs., Fri., and Sat. Night audit tasks will be performed primarily during the night. However, the shift times (daytime, evening, or night) for this position will vary according to business demands and needs.
Full Job Description
Pala Mesa Resort Careers
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